Here’s the complete set with today’s date included:
Privacy Policy
Effective Date: 28/11/2024
Eco Handicraft values your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
- Personal Information: Name, email, phone number, shipping, and billing addresses.
- Payment Details: Processed securely via third-party gateways; no payment details are stored by us.
- Non-Personal Information: Browser type, IP address, pages visited, and cookies for analytics and functionality.
2. How We Use Your Information
- To process and deliver orders.
- To communicate order updates and promotional offers (with your consent).
- To enhance website functionality and user experience.
3. Data Protection
- We use SSL encryption for all transactions.
- Your data is stored securely and is accessible only to authorized personnel.
4. Contact Us
For privacy concerns, email us at support@ecohandicraft.com.
Terms of Service
Effective Date: 28/11/2024
Welcome to Eco Handicraft! By using our website, you agree to the following terms.
1. Products and Orders
- All products are handmade and may have slight variations in design or appearance.
- Prices are subject to change without prior notice.
2. User Responsibilities
- Provide accurate and complete information when placing an order.
- Do not misuse our website or services for illegal activities.
3. Limitation of Liability
Eco Handicraft is not responsible for delays, damages, or losses caused by courier services or external factors.
4. Governing Law
These terms are governed by the laws of India.
For queries, contact us at support@ecohandicraft.com.
Disclaimer
Effective Date: 28/11/2024
- Handmade Variations: Products may vary slightly from the images due to their handcrafted nature.
- Website Accuracy: While we strive for accuracy, occasional errors in descriptions or pricing may occur.
- Third-Party Links: We are not responsible for the content or practices of external websites linked on our platform.
Returns & Refunds Policy
Effective Date: 28/11/2024
1. Returns Eligibility
- Items must be returned within 7 days of delivery.
- Products should be unused, undamaged, and in their original packaging.
2. Non-Returnable Items
- Customized or personalized products.
- Sale or discounted items, unless defective.
3. Refund Process
- Refunds will be processed within 7–10 business days after inspection of the returned item.
- Shipping charges are non-refundable unless the return is due to our error.
4. How to Initiate a Return
- Email us at support@ecohandicraft.com with your order number and reason for the return.
